If there is an issue with the availability of the item you have the order you will be contacted within 24 hours of your purchase.įor a return authorization and free label contact us a. *Please note that due to an increase in order volume, purchases made after December 1st, 2019 will be shipped within 24 hours based on inventory availability. Returns may take one to two weeks to process and at least one billing cycle for the credit to appear on your credit card statement. Returns and exchanges are accepted within two weeks of delivery date on watches that are unworn and unaltered from their original condition with all tags attached, warranty card included, and original packaging included.įree return shipping is limited to a maximum one return per item. James Free Jewelers will not accept any returns if the product shows signs of wear, usage, or has been altered from its original condition. You may return or exchange your James Free Jewelers purchase within 30 days of the shipment date in a new and unused state, in perfect condition with all tags, including the “Do Not Remove” tag and stickers attached. At James Free we want you to feel confident about your purchase which is why we offer hassle-free shipping and returns.

Sapphire bands white gold